Terms of Service

By using this website or engaging PhotonPhase Studio, registered in [Jurisdiction] under company number [Company Registration Number], you accept these terms. Where a signed statement of work conflicts with them, the statement of work prevails for that project.

Services include XR stage design, real-time environment and lighting build, previs, performance engineering, and show-day operations, as specified in the applicable statement of work. Work outside that scope requires a written change order with its own fee and schedule impact.

You will provide timely access to the venue or LED volume, technical specifications, brand and product assets, and a named approver empowered to sign off. Delay in these inputs may move deliverable dates but does not move a fixed show date; in that case scope is reduced against the cut lines agreed at project start.

Unless stated otherwise, 40 percent of the fee is invoiced at signature, 40 percent at the start of technical rehearsal, and 20 percent on delivery. Invoices are payable within 14 days. Late amounts accrue interest at [Late Payment Rate] per annum or the statutory rate in [Jurisdiction], whichever is higher. Fees exclude travel, freight, third-party licences, and taxes.

On receipt of full payment, ownership of bespoke environments, shaders, lighting setups, and cue configurations created for the project transfers to you, excluding third-party licensed content and our pre-existing tools, libraries, and pipeline code, which are licensed to you perpetually for use with the delivered work.

We may reference the engagement and show captured or rendered material in our portfolio after the event has aired publicly, unless the statement of work restricts it. Embargoed or confidential projects are excluded until you approve release in writing.

Each party will protect the other's non-public information, use it only for the project, and return or destroy it on request. Obligations survive termination for [Confidentiality Term] years.

We warrant that services will be performed with reasonable skill and care by qualified personnel, and that delivered scenes will meet the frame-rate budget documented in the statement of work on the specified hardware. We give no warranty for performance on hardware we have not tested, third-party software defects, network delivery, or venue infrastructure outside our control. This website is provided "as is".

To the maximum extent permitted in [Jurisdiction], neither party is liable for indirect or consequential loss, including lost revenue, audience, or sponsorship. Our aggregate liability is limited to the fees paid for the engagement giving rise to the claim. Nothing limits liability for death, personal injury, fraud, or any liability that cannot lawfully be limited.

Neither party is liable for failure caused by events beyond reasonable control, including power failure at the venue, network outage, public authority order, or industrial action. Affected obligations are suspended while the event continues.

Either party may terminate for material breach unremedied 14 days after written notice. On termination, you pay for work performed and non-cancellable commitments incurred up to that date. Cancellation charges for a booked show date are set out in our Refund Policy.

These terms are governed by the laws of [Jurisdiction], and the courts of [Jurisdiction] have exclusive jurisdiction over disputes. [Legal review: confirm dispute resolution and any arbitration clause.]